Frequently Asked Questions

Everything you need to know about bringing Kasumi home.

What materials are used in Kasumi home goods?

We prioritize sustainable, high-quality materials including organic cotton, ethically sourced ceramics, and FSC-certified woods to ensure your home is both beautiful and eco-friendly.

How long does shipping take for furniture items?

Standard furniture delivery typically takes 7-14 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Do you offer international shipping?

Currently, Kasumi ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by location.

How do I care for my Kasumi textiles?

Most of our linens and cushion covers are machine washable on a gentle cycle with cold water. We recommend air drying to preserve the integrity of the natural fibers.

Are your products covered by a warranty?

Yes, all Kasumi furniture pieces come with a one-year limited warranty covering manufacturing defects and structural integrity under normal household use.